Privacy Policy

At Beaute Knows, protecting personal information is a top priority. This Privacy Policy outlines how BEAUTY KNOWS GROUP HOLDING PTY LTD (ABN 51 691 993 638) trading as Beaute Knows collects, uses, discloses, and safeguards personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By visiting www.beauteknows.com.au, creating an account, or making a purchase, you consent to the collection and use of your personal information as described in this policy.

1. Information Collected

Beaute Knows collects personal information necessary to provide a seamless and luxurious shopping experience. The types of information collected include:

  • Personal Details: Name, date of birth, billing and shipping addresses, email address, and phone number.
  • Payment Information: Credit/debit card details, PayPal or other payment method details (processed securely through third-party payment gateways).
  • Account Information: Login credentials, order history, preferences, and saved items.
  • Marketing Preferences: Subscription details for newsletters, promotions, and updates.
  • Website Usage Data: IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.

Personal information is collected directly from customers when placing an order, creating an account, subscribing to communications, or interacting with the website.

2. How Information Is Used

Beaute Knows uses personal information to deliver exceptional service and enhance the shopping experience. Information may be used to:

  • Process and fulfil orders, payments, and deliveries.
  • Communicate order updates, confirmations, and customer service responses.
  • Personalize product recommendations and marketing communications.
  • Improve website functionality, design, and user experience.
  • Conduct market research and analyze customer trends.
  • Comply with legal obligations and prevent fraudulent activity.

Marketing communications are sent only with consent. Customers may opt out at any time by selecting “unsubscribe” in emails or updating preferences in their account.

3. Disclosure of Information

Beaute Knows respects privacy and does not sell or rent personal information. Information may be shared only with trusted third parties who assist in operating the business, including:

  • Delivery Partners: Australia Post and other logistics providers for order fulfilment.
  • Payment Processors: Secure payment gateways for transaction processing.
  • IT and Marketing Providers: Website hosting, analytics, and email marketing services.
  • Legal and Regulatory Authorities: When required by law or to protect the rights and safety of Beaute Knows and its customers.

All third-party partners are required to handle personal information in accordance with Australian privacy laws and maintain strict confidentiality.

4. Data Security

Beaute Knows employs advanced security measures to protect personal information from unauthorized access, misuse, or disclosure. This includes:

  • Secure Socket Layer (SSL) encryption for all transactions.
  • Restricted access to personal data within the organization.
  • Regular monitoring and updates to security systems.

While every effort is made to safeguard information, no online transmission can be guaranteed as completely secure. Customers share information at their own risk.

5. Cookies & Tracking Technologies

Beaute Knows uses cookies and similar technologies to enhance browsing and personalize experiences. Cookies help:

  • Remember login details and shopping preferences.
  • Analyze website traffic and performance.
  • Deliver relevant advertising and promotions.

Customers can manage or disable cookies through browser settings, though some website features may not function optimally without them.

6. Access & Correction

Customers have the right to access, update, or correct personal information held by Beaute Knows. Requests can be made by contacting Customer Care. Identification may be required to verify the request.

If information is found to be inaccurate or incomplete, Beaute Knows will promptly correct it.

7. Retention of Information

Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized.

8. Third-Party Links

The Beaute Knows website may contain links to third-party websites. These sites operate independently and are not governed by this Privacy Policy. Beaute Knows is not responsible for the privacy practices or content of external websites.

9. International Data Transfers

Beaute Knows primarily stores and processes data within Australia. However, some third-party service providers may operate internationally. In such cases, Beaute Knows ensures that all data transfers comply with Australian privacy standards and that adequate safeguards are in place.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in business practices or legal requirements. The latest version will always be available on the Beaute Knows website, with the effective date clearly stated. Continued use of the website after updates constitutes acceptance of the revised policy.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or personal information, please contact:

Beaute Knows Customer Care
Email: support@beauteknows.com.au
ABN: 51 591 993 638
Sydney, Australia

At Beaute Knows, privacy is treated with the same care and attention as every product offered — ensuring a secure, transparent, and luxurious experience for every customer.